Booking and cancellation policy

Booking: Request Booking

Once you receive a confirmation of payment, your reservation is guaranteed. In order to maintain our commitment to all of our guests, Viking Dive Center operates as follows:

Dives – For Internet bookings a deposit of 30% per dive trip, per diver required to make a booking – full amount due prior to first dives.

For group or family bookings (4+ pax) and for private trips – 30% deposit is required on booking – full amount due 15 days before arrival.

NOTE: For shop bookings the full amount is required to make a booking!

For multiple dive packages, all dives are to be paid for in full prior to diving on the first day of the dives. 

Bookings made 3 months in advance will receive a 5% early booking discount.

There is a maximum discount of 20% for dive clubs and groups above 10 people in case of purchasing at least 3 days diving package.

For special offers and off-season requests, do not hesitate to contact us.

We accept PayPal, Bank Transfer or Visa, Mastercard and Cash on arrival.

 

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Cancellations and changes policy:

If you cancel your dives/package, for whatever reason, the cancellation policy is as follows:

Should you choose to cancel your booking, the deposit is not refundable 15 days prior to arrival. Viking Diving will refund 30% of your deposit for cancellations made between 16 days and 29 days. Viking Diving will refund 65% of your deposit for cancellations made between 30 days and 3 months. Cancellations made 3 months prior to arrival are fully refundable.

*A no show for whatever reason, including but not limited to flight delays, being late, hangovers or just not getting out of bed will mean loss of payment! 

For guided dives you may change the date of your reservation for free if you advise us more than 48 hours before the dive date and alternative dates are available. We do not allow swapping booked dives from one person to another.

If you cannot complete scheduled dives due to ill health, there will be no refund. If we have space available and can arrange new dive dates to finish your dives, we will happily move your dive dates. If you require a letter for travel insurance purposes to claim the value of these dives we are happy to oblige. As we said, all changes are subject to availability.

For divers that have not been diving for over 12 months we require that you book a refresher course before your dives. If you do not book a refresher and our dive masters/instructors believe safety is an issue you will not be allowed to enter the water.

Our guided dives are guided by a dive professional. This dive leader is not there to compensate for divers who have been poorly trained or are incapable of diving due to lack of knowledge, or who have fitness issues. If you believe you need special help, book an instructor led experience instead.

Dive Destinations, Tour schedule is subject to change without any prior notice in accordance with weather conditions for your safety. Viking Dive Center cannot be held responsible for adverse unforeseen weather conditions, involving rough seas and poor visibility.

Waiver of Liability
All divers must read, fill out, and sign a copy of Travel and Excursions Liability Release and Assumption of Risk agreement before diving services can be provided. Please review the contract with legal counsel and family members prior to booking. You can complete and e – sign Travel and Excursions Liability Release and Assumption of Risk agreement online. Additional waivers may be required for those divers undergoing training, depending on the course requirements imposed by PADI or SSI.

Divers Certification and Equipment
Only certified divers may participate in scuba diving activities, unless they are enrolled in a scuba training program and under the direct supervision of their certified Instructor. All scuba divers must accept full and complete responsible for themselves, their actions, and their equipment.

Divers may elect to use their own gear, or arrange to use our equipment. Regardless, divers must inspect their gear prior to each and every dive, and they must be responsible for the proper functioning of that gear. In addition, divers must have a dive plan that addresses the issue of possible in-water equipment failure. All divers should understand the fact that every piece of equipment is capable of failure, and they must be prepared to respond accordingly.

Responsibility and Liability
Viking Dive Center, its officers, employees, agents, and contractors are not responsible or liable for any injury, loss, accident, damage, delay, omission, irregularity or nonperformance occurring in connection with these arrangements. The client understands and accepts all risks associated with any and all activities, including both land based and water activities, air travel, car travel, swimming, snorkeling, scuba diving, freediving and boating. Divers acting irresponsibly can have an adverse impact on their fellow divers and the diving community. As a result, we will not tolerate unsafe, illegal, or irresponsible behavior.

Transfer
Viking Dive Center offers pickup service from Port of Hvar every day at 8:30 AM. Price per person for one-way is 50 HRK. Pick up from other locations can be discussed on request according to availability. Price is according to distance varies from 100 HRK to 300 HRK per person for one-way. To book your transfer please visit HvarBoatRenting or call Nikola Kuzmanic directly on +385976127726.

Lost or damaged gear
In case of lost or damaged gear through irresponsible or inappropriate use through our customers, we will charge a wholesale price of damaged / lost item.